System Operator-Energy

February 29, 2024

Job Description

System Operator-Energy


ID 2023-2268


Category Asset Management


Position Type Full-Time


Job Title: System Operator – Energy
Company, Department: Nova Scotia Power, Control Centre Operations
Location: Ragged Lake, NS
Salary: $56.01 per hour as per the NSPI/IBEW Collective Agreement
Type of Employment: Regular, Full Time
Closing Date: March 1, 2024
Reference Number: 2023-2268

The Opportunity

We are looking for a System Operator  – Energy to join our Control Centre Operation team in Ragged Lake. Reporting to the System Control Manager, you will be accountable for the safe and reliable operation and dispatch of all NSPI transmission connected generation facilities as well as the interconnected tie lines.


Key elements of this role include:

  • You must maintain both generation and operating reserves within normal and emergency operating limits and assist the Transmission System Operator in the operation of the bulk power system within system limits and within the parameters established by NPCC and NERC.
  • You are responsible for the secure and economic dispatch of generation to an intra-day and day-ahead generation schedule provided by Fuels Energy and Risk Management.
  • You will dispatch generation resources in real time which may include short term load forecasting, re-dispatch and directing plant personnel as required.
  • You will schedule energy transactions using SCADA and E-tagging software while operating within tie line limitations.
  • You will respond to generation contingencies within Nova Scotia and the Maritimes area.
  • You will observe all guidelines, procedures and directives issued by the Reliability Coordinator for the Maritimes Area (NBSO). You must maintain accurate and detailed logs.  As the Balancing and Interchange Operator you have the responsibility and the authority to direct corrective action, including load reduction, necessary to ensure the stable and reliable, operation of the NSPI Bulk Electric System during normal and emergency conditions. Such actions may be taken to prevent or alleviate System Operating Limits, Interconnection Reliability Operating Limit violations, capacity energy emergencies or to prevent voltage collapse when reactive resources are insufficient.
  • You will understand and operate:  SCADA (including power flow, contingency analysis, automatic generation control (AGC)), PI system, FM Radio, Control Centre database applications (including system operations trouble reporting (SOTR), substation entry log (SEL), Hold-off/Permit log system), and other related energy management software applications. You must be capable of interpreting color coded system information.
  • You will be knowledgeable in NSPI operating criteria, procedures, practices, and guidelines including the implementation of emergency response plans/procedures as they relate to the hydro and transmission systems, fibre-optic/microwave data communication equipment, oil releases, SCADA alarms and the Standard Protection Code (SPC).
  • As the SPC “Control Authority” you may be responsible for issuing of hold-offs, isolation-permits as well as developing, issuing, approving, and directing switching procedures. You will always be compliant with the SPC.
  • You will function effectively in a 12-hour rotating shift environment, working an average of 42 hours per week depending on the specific shift arrangement.
  • You will be available to work additional shifts for unplanned outages, vacation coverage or to support the continued operation of the desk.
  • The candidate must be aware that the most recent Operator hired on the desk fills the role of the Spare position and may fulfill multi-desk coverage as experience permits.
  • You must be committed to participation in the NERC Continuing Education Program by acquiring the required number of CE hours annually to maintain your Certification. The Continuing Education program includes on-shift self-study and attendance at meetings outside of the normal shift cycle.  NERC certified System Operators are responsible for retaining appropriate documentation for proof of credential maintenance.

You will be responsible for your personal safety, that of co-workers, and those under your direction by observing and ensuring compliance with all Occupational Health and Safety Rules and Regulations. This position is considered a safety sensitive position. As such, the successful candidate must comply with the Emera Alcohol and Drug Policy which requires a confidential pre-employment alcohol and drug test in accordance with the Emera Alcohol and Drug Procedure.

These skills will make you successful:

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

  • University or community college education to the level of Technologist with studies in electrical devices and/or power system operation or an equivalent combination of education and experience is required.
  • You should have a minimum of three years’ experience in the electric utility environment.
  • You have demonstrated abilities as a highly motivated team player, with strong communication skills, with the ability to deliver exceptional customer service.  Must be able to perform effectively under emergency and high-pressure situations and be adaptable to change.  You must be proficient in the use of personal computers and software applications. You must be comfortable making timely and critical decisions, as well as accepting responsibility to do so.
  • NERC Certification to the level of BA-TOP is a requirement of this position; the successful candidate must be NERC certified or attain NERC certification within 90 days of assuming this position.

We understand that experience comes in many forms, and we’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’ve listed above, please consider applying.

Learn more about our culture and values

At the Emera Group of Companies, you’ll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers. If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by March 1, 2024 and let us know why this role is right for you.

The perks of joining our team? We offer:

  • Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
  • Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
  • Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
  • Competitive Compensation: A comprehensive benefits plan and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada’s largest publicly traded companies, we are ranked one of Canada’s Top 100 EmployersTop Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.


Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.