Senior Business Analyst (Bilingual)

Job Description

Senior Business Analyst (Bilingual)

Requisition ID:  180412

Career Group:  Corporate Office Careers 

Job Category:  IT Business Partnership CFO & HR 

Travel Requirements:  0 – 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Québec  

City: Montreal

Location: Bureau de Montréal-Nord 

Postal Code:  


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.



Ready to Make an impact?


Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for an Senior Business Analyst.

Here’s where you’ll be focusing:


As a Senior Business Analyst with Sobeys, you will:


  • Act as a liaison and strategic partner to our business stakeholders to effectively guide them through our intake, road mapping and prioritization processes.
  • Execute on all Business Analysis activities/artifacts via our standardized Discovery gate.
  • Direct the development of business and system requirements through detailed analysis and by providing recommendations.
  • Work closely with the Application Developers to provide all system requirements translation and lead the high level design of the solution.
  • Participate in the leadership and influence cross-functional task forces or teams to identify and document functional requirements, workflow, information sources, and system specifications.
  • Hold requirements gathering sessions by identifying the right participants, preparing the appropriate material, reviewing the project scope, and identifying key assumptions.
  • Coordinate the development of comprehensive business cases with cost and benefit dimensions for proposed Information Technology projects that are used at management and executive levels for funding and scope decisions.
  • Develop and established service level agreements.
  • Perform market research of emerging/ available product functionality.
  • Assess scope and impact of client business needs and manages client expectations.
  • Liaison between Business and IT teams to effectively manage enhancement product backlog items (intake, prioritization, resourcing)
  • Meet regularly with the user groups in all divisions to identify opportunities for enhancements.
  • Communicate functional developments and enhancements to user groups through various media (Web, Email, On-site training).
  • Contribute to the acceptance of applications and application enhancements via a formal test process.
  • Seek final sign-off of the detailed system requirements from the business sponsor.
  • Improve business processes by defining the existing “As-Is” process and the new “To-Be” process using proper methodologies.
  • Process documentation and testing.

What you have to offer:


Your experience and resume will show us:


  • Undergraduate degree in Computer Science or Business Experience with project management and software development disciplines.
  • Knowledge of emerging or available retail product functionality and solutions.
  • Extensive experience gathering business requirements, business process reengineering, application testing and project management.
  • IIBA Certification would be considered as an asset.
  • Bilingual in English/French is required; the candidate will be expected to work with peers in other provinces in the development, development and implementation of tools and processes across Canada, as well as provide support to Sobeys employees across Canada (English: 60%; French: 40%)



We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.