Manager, Operations Learning and Development (mat leave replacement)

Job Description

Manager, Operations Learning and Development (mat leave replacement)

Requisition ID:  180617

Career Group:  Corporate Office Careers 

Job Category:  Formation et dévelop.Exploit. de détail 

Travel Requirements:  0 – 10%

Job Type:  Full-Time


Country: Canada (CA) 

Province: Québec; Alberta; Nova Scotia; Ontario  

City: Montréal-Nord, Mississauga, Edmonton, Stellarton

Location: Bureau de Montréal-Nord, Calgary Office, Tahoe Office, Foord St. Office, King St. Office 

Postal Code:  


Our family of 134,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.


A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1500 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.



Ready to Make an impact?

The Manager Operations Learning & Developpment is responsible for the overall management of our key L&D program and operations courses nationwide.

Please note that this position is a mat teave remplacement contract.

Here’s where you’ll be focusing:

 Manage the development of the learning materials and programs:  

  • Supervising the development process by using the adult learning methodologies
  • Define relevant workback plans
  • Ensure proper preparation and execution of the process timeline
  • Engage and manage stakeholders (external and internal)
  • Use appropriate tools/software to develop training materials

Manage external vendor and consultants: 

  • Select the appropriate vendors based on the scope of the projects
  • Lead the workback plan and the delivery ETA
  • Liaise between the vendors and the SME/Stakeholders
  • Partner with other vocational schools/universities to develop customized training programs

Lead the continuous improvement of our learning programs and courses:

  • Collecting and analyzing feedback
  • Update the contents
  • Organise enhancement plan of the existing training material periodically
  • Organizing information for reading


Manage budgets for key programs:

  • Invoicing and tracking expenses related to the development process
  • Negotiate fees with our vendors/integrators
  • Optimise the expenses

Lead and support a team of Content Designers and LMS coordinator to ensure the accomplishment of the established goals.

What you have to offer:

  • Bachelor degree in HR
  • Some retail experience
  • 8 years in a similar position with 3 to 5 years managing a team
  • Strong team management and portfolio management experience
  • Skilled in stakeholder engagement: understanding needs, proactive and clear communication, negotiation, influence
  • Creative problem-solving skills
  • Strong communication skills in both French and Enlglish (Knowledge of English is required, as the candidate will be expected to work closely with peers in other provinces in planning, developing and implementing processes and participating in key national strategic projects. The incumbent will also have to supervise members of her team who are based in provinces other than Quebec.)

We offer teammates competitive total compensation packages that will vary by role and location. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by or monitored for accuracy by our organization. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Sobeys is committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.


While all responses are appreciated only those being considered for interviews will be acknowledged.

We appreciate the interest from the Staffing industry however respectfully request no calls or unsolicited resumes from Agencies.