Client Account Administrator
Job Description
Client Account Administrator
It’s an exciting time at Innotech-Execaire Aviation Group. For more than 50 years, we have provided a full range of services for business and commercial aviation customers. IEAG is also a leading provider of aviation and technical support solutions with its full-service aircraft sales, management & charter group, aircraft maintenance, inspection, and refurbishment capabilities. Today, we are transforming and growing to meet the demand of OEMs, business aviation customers and airlines. We are a premier Canadian aviation company with an international presence!
If you’re looking for an opportunity to join and grow with a dynamic company, you will thrive at Innotech-Execaire Aviation Group!
Summary
As the Administrator of Client Account Management, you will help Execaire perform to the best of its abilities by providing essential administrative support to the team of Client Account Managers (CAMs). The Client Account Administrator will help the CAMs achieve optimization of client accounts by providing a strong support foundation for the team. The incumbent will be responsible for completing several integral administrative tasks across all regions, helping serve as the central support contact for all CAMs.
Responsibilities
ACCOUNT ASSISTANCE
- Ensure Salesforce.com, our CRM database, is consistently updated and accurate.
- Track all aircraft subscription and agreement expiries and work with the respective Client Account Managers to have these services renewed in a timely manner.
FINANCIAL ASSISTANCE
- Populate annual operating budgets with flight operational and historical financial information.
- Review aircraft subscription costs that can be synergized across different aircraft models and/or the fleet.
CONTRACT ASSISTANCE
- Administer standard company agreements to ensure timely renewals and follow-through with Client Account Managers until the agreements are fully executed.
Requirements
- Certificate in administration, or related field
- Relevant experience in an administrative role
- Ability to manage multiple projects simultaneously
- Detail-oriented, organized, professional
- Independent yet a team player
- Self-motivated, results-oriented with a focus on quality and detail
- Excellent verbal and written communication in English.
IMP is committed to Employment Equity and our goal is to be a diverse workforce that is representative at all job levels. We welcome applicants from Aboriginal People, Visible Minority Groups, Persons with Disabilities and Women in occupations of positions where they are under-represented. If you are a member of one of the equity groups, you are encouraged to self-identify on either your cover letter or resume.
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