Citizen services officer (CSO) – government services/Peterborough

Job Description

Posted on April 18, 2024 by Employer details Service Canada 

Job details

  • Location219 George Street North Peterborough, ONK9J 3G7
  • Salary30.88 hourly / 7.5 to 37.5 hours per week
  • Terms of employment Casual employment Part time leading to full time
  • Day, On Call, To be determined, Morning
  • Start date Starts as soon as possible
  • vacancies1 vacancy

Overview

Languages

English or French

Education

  • Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Responsibilities

Tasks

  • Determine eligibility of persons applying for benefits
  • Ascertain facts on issues such as reason for loss of employment and availability for work
  • Answer clients’ inquiries and provide information

Experience and specialization

Computer and technology knowledge

  • Database software
  • MS Outlook
  • MS Word
  • MS Windows

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

How to apply

Online:

https://forms.office.com/Pages/ResponsePage.aspx?id=RljVnoGKRkKs2LGgGr_A0cJg0YqyyKRBm3M70HiTjMJUNlBBU0FDTUlUM0hXWVA4OUVXRkpJT0lLRy4u 

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

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