Citizen services officer (CSO) – government services/Kingston

Job Description

Posted on March 21, 2024 by Employer details Service Canada 

Job details

  • Location Kingston, ON
  • Salary30.88 hourly / 7.5 to 37.5 hours per week
  • Terms of employment Casual employment Part time leading to full time
  • Day, On Call, Flexible Hours
  • Start date Starts as soon as possible
  • vacancies1 vacancy

Overview

Languages

Bilingual

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

Responsibilities

Tasks

  • Determine eligibility of persons applying for benefits
  • Ascertain facts on issues such as reason for loss of employment and availability for work
  • Provide general information to clients and the public

Experience and specialization

Computer and technology knowledge

  • Database software
  • MS Access
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • MS Windows

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large caseload
  • Overtime required

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized

Employment groups Help – Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Mature workers, Veterans, Visible minorities, Youth

How to apply

Online:

https://forms.office.com/r/eYE05RGirE 

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

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